Privacy Policy

peopleHum (“peopleHum” / “PeopleHum” / “we” / “our” / “us” ) are committed to protecting and respecting your privacy. This policy sets out the basis on which we will process any personal data we collect from you or that you or your employer provides to us through your use of the peopleHum online software platform and the accompanying software App (together the “Platform”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://portal.peoplehum.com or https://peoplehum.com or using the Platform you are accepting and consenting to the practices described in this policy.
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EMPLOYER AGREEMENT
peopleHum has entered into an agreement (“Employer Agreement”) with your employer to grant you access to the Platform and/or the various modules available on the platform. The data generated/uploaded by you to the platform would be governed by the employer agreement for the purposes of the Data Protection Laws. The existence of your record on the platform would be governed by the “employer” who has entered into an agreement with us and your contractual status with that entity would not characterize your data policies.

INFORMATION WE COLLECT ABOUT YOU
‍We will collect and process the following data about you:

• Any information directly/indirectly provided by you -
  • This could be in the form of responses to surveys/polls/performance appraisals/award nominations/interview feedback requests or in the form of complaints/recognitions /goals/ideas/quizzes/games/tasks.
  • Any comments/feedback/reactions provided on the entities listed above.
  • Any data that you or your employer put up against your user profile including but not limited to financial information provided by you or your employer in case your employer has opted for the Payroll Services.
  • Any correspondence information that you would provide on the platform or to your employer could be retained either directly by us or by any of our service providers.
  • Any technical information about your computer or mobile device. This could include IP addresses, navigation flow on the site and platform, OS details, network details, device identifier and browser details.
  • Your usage of the various functionalities on the platform would be get tracked by us.

USAGE OF THE INFORMATION COLLECTED
‍We are permitted by the Employer Agreement to collect any of the data, either directly from you or from any of the sources listed above for use and/or disclose as well as perform additional processing on this data. All of this would be exclusive of the personal data.

• Your personal data with us may be used for the following purposes -
  • Carry out our functions as outlined by the employer agreement, including providing the employer with reports and analysis arising out of your usage of the platform. Any data that you provide on the platform, would not be used to personally identify you unless explicitly outlined on the platform.
  • No data provided by you would be used for contacting you for promotional or marketing purposes, e.g. to inform you of the availability of a new service or functionality, unless explicitly consented/requested by you.
  • To reach out to you for feedback on our product features and services to help us improve our offering.
  • To inform you about new features on the platform and changes around any services of ours that you use.
  • To reach out to you for updates on any complaints/issues raised or any correspondence sent by you or  your employer.
  • To inform you about any change in functionality on the platform or non availability of any service/functionality either for a temporary time period or permanently.
  • To use as feedback for us to use and improve the platform, functionality and other services provided, including making sure that we keep optimizing the manner in which data is presented.
  • To help your employer to identify use of the platform as outlined in the employer agreement. Any response or content generated where you would have indicated to hide your name e.g. by use of the anonymous setting, will only be provided to your employer without associating your name to it.
  • We may use the information provided by you to help with testing and troubleshooting activities, data and statistical analysis.
  • We may use it to create reports, without explicitly identifying you, to identify usage of the platform.
  • To help with our endeavor to keep the Platform safe and secure.
  • Any of the data that we collect from you or is provided by you and analyze may be consolidated with information we receive from other sources.

We as a platform, will not execute or undertake any exercise that would have reference to any of the special categories of personal data -

• Racial and ethnic origin
• Sex life or sexual orientation
• Health data
• Biometric or genetic data
• Trade union alignments
• Philosophical beliefs
• Religious and political orientation

We may choose to use any data from you and other employees in an aggregated and anonymous fashion for generating statistics and benchmarks as well as to outline comparisons with other organizations.

‍Disclosure of data
‍Your personal data could be shared/used with other companies/partners in our group. We may also share your personal information with selected third parties in accordance with this policy, including service providers, for example of IT services, business partners, suppliers and/or sub-contractors, for the performance of any contract that we enter into with your employer (such as the Employer Agreement), including -‍

• Google, Inc to push holiday or calendar events like interviews
• Slack, Inc for SSO or for social sync of users
• Microsoft, Inc to push holiday or calendar events like interviews
• Analytics providers that helps us analyse the data generated on the platform, including Google Analytics
• Government or other law enforcement agencies, in connection with the investigation of unlawful activities or for other legal reasons (this may include your location information)

We may disclose your personal information to other third parties:

• if we sell or buy any business assets or receive investment into our business, we may disclose your personal data to the prospective or actual buyer, seller or investee of such business or assets;
• if peopleHum or substantially all of its assets are acquired by a third party, in which case personal data held by us, including your data and data about our customers, suppliers and correspondents will be one of the transferred assets; and
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, in order to enforce or apply our Terms of Use or other contracts between us and you or your employer; or to protect the rights, property or safety of us, our customers or others.

Except as explained above, we will not disclose your personal data to any third parties for any other purpose unless we have a legal right or obligation to do so.

We require our service providers to comply with data protection laws whenever they process your personal information and not disclose your data to third parties without our express consent.

HANDLING OF INTERNATIONAL DATA
‍The information that we collect from you may be transferred to, processed and stored at, a destination outside the European Economic Area ("EEA") where required to support certain models and features of the Platform and/or to fulfil obligations in the Employer Agreement.

We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy.
INFORMATION SECURITY
‍You will for the most part required to use a username and password or authenticate yourself using one of Google/Slack/O365, to access most of the functionality on the platform. There could be some functionality, as configured/setup by your employer which would be available without a password. You are responsible for keeping your access credentials confidential. You must not share these details with anyone, or store them in a way that may allow a third party to access them.

We maintain appropriate technical and organizational measures to ensure that an appropriate level of security with  respect of all personal data we process. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Platform and you acknowledge that any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features which are appropriate to the type to personal data you have provided to try to prevent unauthorized access or inadvertent disclosure, which may include two-factor authentication and end-to-end encryption.

CUSTOMER SUPPORT ACCESS
By default, peopleHum is granted login access to the Customer Account for initial onboarding, troubleshooting, and support. This access can be disabled/enabled by the Customer at any time through account settings. The Customer acknowledges and grants peopleHum the rights necessary to provide such support access. It is recommended that the Customer disables this access promptly upon completion of onboarding or resolution of any such support issue.

YOUR CONSENT TO THE POLICY
‍For some of the uses of your information described above, there is a legal basis under applicable data protection laws for us to use the information without your consent. This includes, for example, where it is necessary for us to use the information in order to provide the Platform to you or where we have a legitimate interest to use it by virtue of the relationship between you and us when providing the Platform to you (for instance, for troubleshooting, data analysis, testing or research purposes). Where this is the case, this privacy policy fulfils our duty to process information fairly and lawfully and in a manner that you would expect given the nature of our relationship with you. This includes giving you appropriate notice and explanation of the way in which your information will be used.

Where consent is required for our use of your information, by ticking the appropriate consent box or otherwise communicating your consent to us (whether by phone, email or other means), you consent to our use of that information as set out in this policy. If you disclose someone else's information to us, you confirm that you have their consent to disclose this information to us and for us to use and disclose it in accordance with this policy.

INFORMATION RETENTION
‍We will retain the personal information we receive and collect about you for a period of 2 years.

‍COOKIES
‍Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

CHANGES IN PRIVACY POLICY
‍Any changes we may make to our privacy policy will be posted on this page and where appropriate may be notified to you via email. Continued use of the Platform will signify that you agree to any such changes.

‍CONTACT
‍If you have any questions about this Privacy Policy, please contact us at connect@peoplehum.com

Last change on 19th July, 2024